Counterpositioning is not the Innovator's Dilemma, and disruption is not value
Helmer praises Christensen's Innovator's Dilemma and then separates the two ideas precisely: there is a many-to-many mapping between counterpositioning and disruptive technology, so neither implies the other. In-N-Out counterpositions McDonald's with no technology involved and no low-end product. Because power maps one-to-one to value and disruption does not map to counterpositioning, disruption does not map to value either, which is why you can disrupt an industry and end up with a bad business.
- Counterpositioning does not imply disruptive technology and vice versa
- In-N-Out counterpositions McDonald's with no technology and no low-end product
- Christensen's original framing involved a product that does not satisfy everybody
- Power maps directly to value; disruptive technology does not
- You can poison the well through disruption and have no good endpoint for yourself
“there's a many to many mapping between the two concepts”
“you can disrupt something and it can be a really lousy business”