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01 November 2016

Skype

3Frameworks
14Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 2

Myth Buster39:30

Skype Was More Than an Overpriced Acquisition Target

The transaction drama can obscure the quality of Skype’s underlying business. Before Microsoft’s purchase, Skype had about 700 million users, $860 million in annual revenue, and $264 million in operating profit, although Microsoft still paid a rich multiple.

  • Skype had approximately 700 million users at acquisition.
  • It generated $860 million in 2010 revenue.
  • It produced $264 million in operating profit.
  • Microsoft paid roughly 32 times operating profit.

“Skype is actually a really, really good business.”

David Rosenthal · 40:00

“in 2010, the full year of 2010, uh had done 860 million in revenue and 264 million in operating profit.”

David Rosenthal · 39:30
#financials#valuation#profitability#skype
Myth Buster40:30

eBay’s Skype Deal Was Not a Total Financial Loss

Although the acquisition lacked strategic fit, eBay retained about 30% of Skype when the private-equity consortium took control. Microsoft’s later purchase made that remaining stake highly valuable and allowed eBay to recover close to its original acquisition price from the retained interest alone.

  • eBay sold control but retained a 30% stake.
  • Skype’s subsequent valuation rose to $8.5 billion.
  • The retained stake returned substantial value to eBay.
  • The financial outcome was better than the usual failed-acquisition narrative suggests.

“That's totally lost to the narrative. I mean, the intelligence of of eBay to hold on to that much that it had had future growth…”

Ben Gilbert · 41:00

“even just from that, pretty close to the same value that they paid for Skype in 2005.”

David Rosenthal · 41:00
#ebay#returns#ownership#valuation

Hot Take· 2

Hot Take27:00

eBay Bought Skype Without a Convincing Strategic Fit

eBay acquired Skype for $2.6 billion in 2005 and suggested buyers and sellers could use calls to verify transactions. The hosts find little evidence of genuine product synergy and characterize Skype as a fast-growing but culturally and operationally separate business inside eBay.

  • eBay acquired Skype in September 2005.
  • The stated rationale involved calls between marketplace participants.
  • Skype remained operationally separate from eBay.
  • Wall Street later pushed eBay to spin the business out.

“one of the rationales that they give for the deal is well uh people will be able to call each other and verify transactions.”

David Rosenthal · 28:00

“There were no synergies with eBay, despite whatever uh whatever they may have said at the time of the deal.”

David Rosenthal · 42:30
#ebay#acquisition#strategy#synergy
Hot Take49:00

Skype’s Corporate Journey Prevented It From Reaching Its Potential

Despite exceptional early product-market fit, Skype moved through founder control, eBay, private equity, and Microsoft. The hosts argue that fragmented product variants and the absence of enduring product leadership left Skype less coherent than focused competitors such as Slack.

  • Skype moved through several ownership structures.
  • Microsoft developed multiple overlapping communications products.
  • The user experience became fragmented across product variants.
  • Skype lacked a durable product champion after the acquisition.

“the path that Microsoft has kind of taken since the acquisition with Skype.”

David Rosenthal · 48:30

“it is uh you know, Skype on the one hand, it's it's kind of sad that I feel like this is a company that has…”

David Rosenthal · 1:03:30
#product-leadership#integration#microsoft#skype

Explainer· 4

Explainer12:30

How File Sharing Technology Became Internet Calling

The founders recognized that Kazaa’s distributed networking technology could transmit voice packets as well as files. By routing traffic through a dense network of participating computers and later supernodes, Skype could deliver clear calls without depending entirely on centralized infrastructure.

  • Peer-to-peer systems distribute data across participating nodes.
  • Popular data can be sourced from many computers rather than one server.
  • Skype adapted this architecture to route voice packets.
  • The system later combined direct peers with always-on supernodes.

“they they realize they actually have this ingenious realization that this same peer-to-peer technology can be used for a bunch of stuff, but for transmitting…”

David Rosenthal · 14:30

“And it actually enabled really clear, high quality voice calls to be done just for free over the internet.”

David Rosenthal · 15:00
#peer-to-peer#voip#networking#technology
Explainer35:00

How Skype’s Founders Turned an IP Dispute Into a 14% Stake

The dispute ended with Skype finally receiving ownership of its core technology. Joltid received 10% of Skype and an $85 million payment, while the founders reinvested $80 million and accumulated roughly 14% of the spun-out company.

  • Skype obtained the technology it had previously licensed.
  • Joltid received a 10% equity stake.
  • The founders received an $85 million cash payment.
  • Their reinvestment brought their post-spinout ownership to roughly 14%.

“Skype gets the technology, so finally the actual technology becomes part of Skype the company.”

David Rosenthal · 35:00

“So they end up with 14% of Skype post spin-out.”

David Rosenthal · 36:00
#settlement#equity#founders#private-equity
Explainer52:00

Why Microsoft’s Skype Deal Was a Product Acquisition

The hosts classify Microsoft’s purchase as a product acquisition rather than a passive business-line investment. The high earnings multiple implied that Microsoft intended to integrate Skype throughout its ecosystem and strengthen its communications products rather than simply harvest cash flow.

  • Microsoft paid far above a conventional cash-flow multiple.
  • Skype could strengthen consumer and enterprise communications.
  • Google and Facebook were also rumored bidders.
  • The product was later integrated across Microsoft’s ecosystem.

“I'm going to call this a product acquisition.”

Ben Gilbert · 52:00

“They were buying a product to integrate into the rest of their ecosystem and and create a stronger stronger offering across the board.”

Ben Gilbert · 52:30
#microsoft#acquisition#product-strategy#communications
Explainer56:30

How Trapped Overseas Cash May Have Shaped Microsoft’s Bid

Skype’s Luxembourg incorporation made it a possible use for Microsoft’s overseas capital at a time when repatriating cash to the United States carried a large tax cost. The hosts suggest this constraint may help explain why Microsoft paid substantially more than rumored rival offers.

  • US corporations faced high taxes when repatriating foreign capital.
  • Skype was incorporated in Luxembourg.
  • Buying Skype put overseas cash to strategic use.
  • Microsoft reportedly paid much more than prices linked to other bidders.

“Skype is a Luxembourg corporation.”

Ben Gilbert · 57:00

“was Microsoft willing to pay a lot more because they had all this cash overseas that they needed to uh that they needed to put…”

David Rosenthal · 57:30
#tax#foreign-cash#microsoft#valuation

Story· 4

Story04:00

The Kazaa Team That Went On to Build Skype

Niklas Zennström and Janus Friis met three Estonian programmers while building a web portal for Tele2. After the programmers learned PHP in a weekend, the group reunited to create Kazaa and later transformed its peer-to-peer technology into Skype.

  • Tele2 recruited the developers through a newspaper advertisement.
  • The developers learned PHP in a weekend.
  • The same founders and engineering team built both Kazaa and Skype.
  • Kazaa’s technology survived the sale of the original file-sharing business.

“They just learned PHP in a weekend, uh, and they build everyday.com or whatever it was that Tele2 wanted it to be called, and it…”

David Rosenthal · 08:30

“So they call up the Estonian guys, and they're like, We're doing this, we're building a Napster competitor.”

David Rosenthal · 10:00
#founders#kazaa#estonia#engineering
Story16:00

Why Skyper Lost Its Final Letter

The team initially called the concept “Skypeer to Peer” and shortened it to Skyper. When Skyper.com was unavailable, they dropped the final letter and created the five-letter Skype brand.

  • The original phrase was “Skypeer to Peer.”
  • Skyper was the intended abbreviation.
  • Domain availability forced the shorter name.
  • Skype.com was remarkably still available.

“But they wanted to abbreviate it to Skyper.”

David Rosenthal · 16:00

“So instead they decided to just drop the R at the end and thus drop the Skype was more totally so clean.”

David Rosenthal · 16:30
#branding#naming#domains#skype
Story29:00

The Missing IP That Nearly Killed Skype’s Spinout

eBay acquired the Skype business but merely licensed its foundational peer-to-peer technology from the founders’ company, Joltid. When eBay attempted to sell a controlling stake, the founders sued over that technology, creating the possibility that Skype could lose the system powering its service.

  • The founders retained Skype’s core peer-to-peer intellectual property.
  • Joltid licensed the technology to eBay and Skype.
  • The founders sued during the proposed private-equity transaction.
  • Losing the license could have forced Skype to replace its core technology or shut down.

“However, it was definitely a dumb acquisition because they made one key mistake as part of the acquisition, and that was much like when um…”

David Rosenthal · 29:00

“there's a chance that Skype could just die.”

David Rosenthal · 34:30
#intellectual-property#ebay#joltid#acquisition
Story37:00

Silver Lake Helped Triple Skype’s Value in Under Two Years

After the 2009 spinout, a new management team integrated Skype’s technology, modernized the company, and expanded its mobile presence. Microsoft acquired the business for $8.5 billion in 2011, compared with the $2.75 billion valuation attached to the private-equity transaction.

  • The spinout valued Skype at $2.75 billion.
  • Management integrated the newly acquired core technology.
  • Skype expanded onto iOS and Android.
  • Microsoft paid $8.5 billion less than two years later.

“Classic and super well executed private equity play. Incredibly well executed.”

Ben Gilbert and David Rosenthal · 38:00

“Under two years later, essentially six billion dollars, almost six billion dollars of value creation.”

Ben Gilbert · 39:00
#silver-lake#private-equity#turnaround#microsoft

Takeaway· 2

Takeaway20:00

Skype Reached Nearly 20 Million Users in Its First Year

Skype’s free international calling proposition produced extraordinary adoption for a 2003 internet product. It recorded 10,000 downloads on launch day, one million users in its first month, and 19.8 million users in its first year.

  • Skype officially launched in August 2003.
  • It received 10,000 downloads on its first day.
  • It reached one million users within one month.
  • Its first-year user count reached 19.8 million.

“By the end of the first month, they have a million users.”

David Rosenthal · 20:00

“19.8 million users that they get in their first year.”

David Rosenthal · 20:30
#growth#launch#adoption#skype
Takeaway1:09:00

Microsoft Bought Skype’s Product but Lost Its Heroes

The hosts contrast Skype with Microsoft’s later Accompli acquisition. Accompli’s CEO received authority over the broader Outlook organization, while Skype lacked a comparable product leader capable of championing a unified vision inside Microsoft.

  • Tony Bates was primarily a turnaround leader rather than a product founder.
  • Skype’s original founders were no longer leading the business.
  • Microsoft later gave Accompli leadership broader organizational authority.
  • Acquisition outcomes depend on retaining and empowering key people.

“Also also ultimately not a product guy. In place from the PE. Yeah, he was like a turnaround guy.”

Ben Gilbert and David Rosenthal · 1:10:00

“the heroes of Skype are gone.”

Ben Gilbert · 1:10:30
#leadership#integration#accompli#microsoft