❝Story07:00
Fired from Citigroup: "my net worth, not my self worth"
In 1998 Dimon was president and COO of Citigroup and the presumed next CEO. Called into a Sunday meeting with Sandy Weill and John Reed, he was told about two management changes he disagreed with and then asked to resign. He accepted on the spot, realising the board had already voted and the press release was written.
- He was hosting a recruiting event for a hundred people at his apartment when the call came
- The decision was pre-arranged: board vote taken, press release drafted, management team en route
- He waited to wish the incoming management team well before leaving
- His three daughters, then 14, 12 and 10, asked whether they would have to sleep on the streets and still go to college
- About fifty colleagues came to the apartment that night with whiskey, which he describes as attending your own wake
“I tell people it's your my net worth, not my self worth that was involved.”
“It was one of my small disagreements with Sandy about the future of the company.”
#career#setback#citigroup#resilience
❝Story10:00
The eighteen months out, and the Amazon president job he turned down
After exiting Citigroup, Dimon spent about eighteen months deciding what to do next, working from an office in the Seagram Building and taking calls. He visited Jeff Bezos, who was looking for a president at the time, and the two hit it off, but he decided it was a bridge too far. He also declined AIG and several investment banks before a headhunter called about Bank One.
- He was 42, could have retired, taught or invested, and started his own merchant bank instead
- Bezos was recruiting a president; Dimon says they became lifelong friends despite the pass
- Hank Greenberg's AIG approach was declined outright
- He turned down subprime mortgage companies without consideration
- He liked Home Depot's culture via Ken Langone, Bernie Marcus and Arthur Blank, but had never been in a Home Depot
“I went to visit Jeff Bezos, who was looking for a president at the time.”
“in life, you make things what they are. I don't like complaining about overspilled milk”
#career#job search#amazon#decision-making
❝Story14:30
"Even Hercules couldn't fix it": Bank One on day one
Bank One was an unintegrated amalgamation of Bank One, First Chicago and National Bank of Detroit, still running multiple statement, processing, payment and SAP systems under competing brands. Accounts were leaking, branches were closing and the company was losing money. The board of 21 directors was split into hostile factions.
- Analyst Mike Mayo's report concluded that even Hercules could not fix the bank
- Three merged banks had never been operationally combined
- 21 directors, tribal and openly hostile to one another
- The credit card business had collapsed and was the business Dimon knew least
- He knew the board situation going in and took the job anyway
“Even Hercules couldn't fix it”
“There were 21 directors. 11 hated the other 10.”
#turnaround#bank one#governance#integration
❝Story16:00
"You do now": the coffee cup on the white carpet
Meeting the Bank One management team for the first time in a conference room with white plush carpets, Dimon walked in holding a cup of coffee. He was told that nobody drinks coffee in that room for obvious reasons. He looked at the team, kept the coffee, and told them they do now.
- A small, visible break with a legacy rule set the terms for everything after it
- It followed his refusal of the chairman's corner office in favour of a central one
- The stated reason for the central office was being able to see people when he put his head out
- Both moves preceded any operational change
“Uh Jamie, we don't drink coffee here obvious reasons.”
“I said, "You do now."”
#culture#leadership signals#first days#bank one
❝Story32:30
Pulling back in 2006 while Wall Street levered from 12x to 35x
Dimon saw cracks in 2006, an emerging quant problem late that year and visibly deteriorating subprime. He pulled back on subprime and began stockpiling liquidity while the big investment banks moved from roughly 12 times leverage to 35 times under prevailing accounting and Basel rules. Wall Street's bridge book reached $450bn in 2007.
- Quant problems began appearing in late 2006
- JP Morgan carried roughly a third of the leverage of the large investment banks
- Peer leverage rose from about 12x to about 35x
- The 2007 bridge book of Wall Street was $450bn; today it is around $40bn
- Dimon's retrospective view is that he wishes he had pulled back further
“So in 2006 I started to stockpile liquidity”
“you had bridge loans the whole thing like in '07 the bridge book of Wall Street was $450 billion”
#risk#leverage#2008 crisis#subprime
❝Story36:00
The Bear Stearns weekend: $30bn before Asia opens
On his birthday at a restaurant with his family, Dimon took an emergency call from Bear Stearns CEO Alan Schwartz asking for $30bn before Asia opened. Neither JP Morgan nor the Fed could lend it directly, so they engineered a one-day loan against Bear's collateral to reach the weekend, ran thousands of people through diligence in two to three days, and bought the firm at $2 a share, later revised to $10.
- Bear's stock had closed at $57 that day, down from around $150 months earlier
- Roughly a hundred people came back into the office that night
- The Fed could not lend to Bear but could lend to JP Morgan against Bear's collateral
- Diligence covered every loan, asset, balance sheet, derivative, lawsuit and HR policy in days
- Hank Paulson asked why Dimon was paying anything at all
- The whole $12bn tangible book value was written off; net cost was about $1bn for a firm recently worth $20bn
“Jamie I need $30 tonight before Asia opens.”
“we had thousands of people come and do due diligence and we went through every loan every asset every balance sheet all the derivatives all…”
#2008 crisis#bear stearns#crisis m&a#due diligence
❝Story40:00
"I am here to surrender": the mortgage settlement with Eric Holder
After the rescue acquisitions, a later administration pursued JP Morgan over mortgages originated by Bear Stearns and Washington Mutual, costing about $5bn. Dimon went to see Attorney General Eric Holder expecting to negotiate and instead opened by surrendering, on the grounds that a criminal indictment could sink the company. He says roughly 80% of what was sought related to the acquired entities, not JP Morgan.
- A new administration does not feel bound by the prior one's arrangements
- Dimon says contracts were violated in ways that would be tortious interference between companies
- He brought his lead director and opened by surrendering rather than posturing
- About 80% of the claims related to Bear Stearns and WaMu conduct
- He was never given an accounting of how the settlement was allocated
- He says he would still help if the government asked, but would structure to avoid punishment by the next president
“Eric, I am here to surrender.”
“I cannot fight and I cannot win against the federal government.”
#regulation#litigation#2008 crisis#government
❝Story52:00
What JP Morgan copied from First Republic after buying it
Dimon had watched First Republic and called Janet Yellen to say it was in trouble and JP Morgan could probably buy it and remove the problem; regulators waited a little too long and it became a melting ice cube. After acquiring it, rather than discarding the failed bank's methods, JP Morgan studied its high-net-worth client model and built it into a new consumer format.
- Dimon flagged First Republic to Treasury before the sale process
- Exposures were hedged within a couple of days of closing
- The normal instinct in acquisitions is that the acquired people are terrible or failed, he resisted it
- First Republic's strength was single point of contact and concierge services for high-net-worth clients
- That model became JP Morgan Financial Center, the bank's first JP Morgan-branded consumer effort
- There are around twenty today; he says three hundred in twenty years if it works
“They did a great job with high net worth clients. Single point of contact, you know, concierge services.”
“I called Janet Yellen that I said that that company's in trouble”
#first republic#integration#consumer banking#acquisitions