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30 March 2019

The Lyft IPO

2Frameworks
12Insights

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Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster49:30

The Real Origin of Peer-to-Peer Ride-Sharing: Homobiles, Not Lyft

Contrary to Lyft's official founding lore, peer-to-peer ride sharing was pioneered by Homobiles, a volunteer donation-based safe-ride service founded by San Francisco LGBTQ punk icon Lynn Breedlove, which Sidecar's founder Sunil Paul discovered and modeled his company after.

  • Lyft's S-1 credits itself with 'pioneering' on-demand peer-to-peer ride sharing
  • Homobiles, started in 2010 by Lynn Breedlove, used a dispatch-and-donation model to give at-risk LGBTQ community members safe rides
  • Sidecar founder Sunil Paul discovered Homobiles, found it cheaper than taxis, and built Sidecar's tech and donation model directly from it
  • Zimride/Lyft's founders were seen using Sidecar heavily in the months before building Lyft

“And it turns out they had invented peer-to-peer ride sharing.”

David Rosenthal · 57:30

“This system was cheaper than taxis.”

David Rosenthal · 58:30
#Homobiles#Sidecar#ride-sharing history#myth busting

Explainer· 2

Explainer33:00

Zimride's College Licensing Business Model

How Zimride launched at Cornell, grew via campus marketing stunts, and settled on a business model of licensing the platform directly to universities for around $10,000 each.

  • Chose college campuses as go-to-market due to cost sensitivity and break-time travel needs
  • Signed up 20% of Cornell's student body within six months
  • Used costume-based guerrilla marketing (frog and beaver suits) to drive adoption
  • Settled on licensing Zimride to universities as the official campus car-share for roughly $10,000 per school

“and schools pay them like $10,000 each.”

David Rosenthal · 35:30
#business model#go-to-market#Zimride
Explainer2:06:30

Does Ride-Sharing Create Net Value for Society?

The hosts discuss whether ride-sharing marketplaces are net-positive for the economy, arguing that removing middleman rents (like taxi medallions) and having a viable second competitor prevents driver exploitation.

  • Efficient marketplaces expand the point where supply and demand curves meet, benefiting all participants
  • Taxi medallion systems extracted rents that ride-sharing largely removes
  • A viable second player (Lyft) prevents either company from fully exploiting drivers
  • Ride-sharing lowers barriers to earning a living wage for new arrivals to a city

“I believe in the concept of expanding the efficient frontier and that what these marketplaces are doing relative to the status quo is expanding the…”

David Rosenthal · 2:07:00
#value creation#gig economy#marketplace economics

Story· 7

Story07:30

Logan Green's Origin Story: From LA Traffic to Ride-Sharing Missionary

Logan Green's childhood in Los Angeles, his obsession with eliminating traffic, and the college experiments (reverse-engineering Zipcar, joining the transit board) that led him toward peer-to-peer ride sharing.

  • Grew up in Culver City with activist parents; taught himself to code
  • Commuted long distances in LA traffic to a high school job at Nolan Bushnell's UWink
  • At UC Santa Barbara, reverse-engineered Zipcar's card-lock system to start his own campus car-share
  • Joined the Santa Barbara Public Transit Board and learned public transit is heavily subsidized and hard to innovate within

“in eighth grade, this is typical of him, he asks his parents to move the family television out of the living room and into the…”

David Rosenthal · 08:30
#founder story#Lyft history#Logan Green
Story18:00

John Zimmer's Origin Story: From Greenwich Hotels to Occupancy Rates

John Zimmer's upbringing in Greenwich, Connecticut, his early obsession with hotels, his top-of-class hotel management degree at Cornell, and the class that connected occupancy rates to the transportation problem.

  • Talked his way into an underage job at a Hyatt Regency and later graduated #1 in Cornell's hotel management program
  • A sustainability class exposed him to urbanization and transportation inefficiency
  • Realized single-occupancy car rides are the equivalent of empty hotel rooms
  • Joined Lehman Brothers as an investment banking analyst after graduating in 2006

“is that the key to success in hotels is occupancy rates.”

David Rosenthal · 23:00
#founder story#Lyft history#John Zimmer
Story29:30

Fate on Facebook: How Zimride's Founders Connected

Logan Green launches the Zimride carpool app on Facebook's newly opened platform; a mutual friend's post leads John Zimmer to reach out, and the two decide to build the company together.

  • Logan builds a Facebook app called Carpool/Zimride to solve the trust problem in ride sharing using real identities
  • Zimride is featured as one of the first apps at Facebook's platform launch
  • A mutual friend's Facebook post connects Logan to John Zimmer, who feels it's 'fate'
  • They begin working together part-time while each still employed elsewhere

“he's like, This has got to be fate. Like, I've been thinking about this. I know how to like operationally attack this problem.”

David Rosenthal · 30:30
#Facebook platform#founder story#Zimride
Story1:09:00

Uber Declares War: 'Principled Innovation' and the Ride-Sharing Fight

After a year of lobbying to shut down Lyft and Sidecar as illegal, Uber pivots UberX into direct peer-to-peer competition in April 2013, announcing the move internally with a combative white paper.

  • Uber initially lobbied regulators to shut down peer-to-peer ride-sharing as illegal
  • On April 12, 2013, Uber repurposed UberX into true peer-to-peer competition
  • Travis Kalanick released an internal white paper titled 'Principled Innovation'
  • The move kicked off an intense, well-funded three-way competitive battle

“Instead, we chose the path that reflects our company's core. We choose to compete.”

David Rosenthal · 1:11:00
#Uber#competition#regulatory battle
Story1:17:30

Lyft's Near-Death: Failed Merger Talks with Uber

With Uber having raised 30x Lyft's capital by 2014, Lyft's board and investor a16z approach Uber about a merger, asking for 18% of the combined company; Uber counters with 8% and talks collapse.

  • By 2014 Uber had raised roughly 30x the capital of Lyft, the next best-funded competitor
  • Andreessen Horowitz partners and John Zimmer met with Travis Kalanick and Emil Michael to propose a merger
  • Lyft asked for 18% of the combined company; Uber countered with 8%
  • Lyft rejected the counter-offer and instead raised $250M from hedge fund Coatue to keep going

“and they ask for eighteen percent of the combined company.”

David Rosenthal · 1:18:00

“Like maybe we would consider something a lot smaller. They counter with eight percent.”

David Rosenthal · 1:19:00
#M&A#capital war#Uber vs Lyft
Story1:22:00

The COO Coup: Travis Vanderzanden's Attempted Takeover

Lyft's COO Travis Vanderzanden, convinced Uber had already won, secretly tries to get the board to fire Logan and John and reopens merger talks with Uber behind their backs before being fired and joining Uber himself.

  • Vanderzanden rose from acquired startup Cherry to become Lyft's COO
  • He lobbied the Lyft board to replace Logan and John with himself as CEO to merge with Uber
  • Simultaneously reopened merger talks directly with Uber without authorization
  • Was fired, joined Uber shortly after, and both sides sued before settling; he later became CEO of Bird

“he says, I don't think John and Logan can run this company effectively. You should fire them and make me the CEO.”

David Rosenthal · 1:23:00
#corporate intrigue#leadership crisis#Uber vs Lyft
Story1:31:30

How Uber's Meltdown Revived Lyft

Starting with the #DeleteUber controversy in January 2017 and culminating in Travis Kalanick's ouster, a string of Uber scandals coincides with Google's Capital G investing $1B in Lyft, reversing the company's market-share slide.

  • The #DeleteUber controversy in January 2017 begins a cascade of scandals at Uber
  • Travis Kalanick is fired as Uber CEO in June 2017
  • Google's Capital G invests $1B in Lyft in October 2017, a major reversal after backing Uber earlier
  • Lyft's U.S. market share climbs from 20% to nearly 40% following these events

“Google uh via Capital G invests a billion dollars in Lyft, and Google had been an early early ish investor in Uber and their big…”

David Rosenthal · 1:32:30
#Uber scandals#market share#turnaround

Q&A· 1

Q&A2:03:30

Was It Smart for Lyft to IPO Before Uber?

The hosts debate the game-theoretic logic of Lyft going public first, concluding it benefited both companies: Lyft avoided being overshadowed, and Uber gets to calibrate its pitch off Lyft's strong reception.

  • Going first protects Lyft from being overshadowed if Uber IPO'd first and did well
  • Going first also protects Lyft from Uber setting a negative precedent if it IPO'd and struggled
  • Uber benefits by observing market reaction to Lyft's IPO and adjusting its own pitch
  • Uber employees reportedly welcomed Lyft's strong debut as validation of their own valuation

“certainly yes for Lyft, because do the game theory otherwise.”

David Rosenthal · 2:04:30
#IPO strategy#Uber vs Lyft#market signaling

Tool· 1

Tool1:06:00

Lyft's Early Growth Hacks: Pink Mustaches, Fist Bumps, Sit Up Front

Lyft used its existing Zimride driver network to bootstrap supply, then drove demand awareness through unusual in-app rituals and a viral physical marketing gimmick: giant pink fuzzy mustaches on drivers' cars.

  • Onboarded existing Zimride drivers to solve the cold-start supply problem quickly
  • Told riders to sit in front and fist-bump the driver to build a 'friend with a car' feel
  • Repurposed a novelty product called the 'car stash' into giant pink mustaches for driver cars
  • The mustaches created real-world category awareness rather than direct competition with Sidecar

“give your driver a fist bump on the way in and out.”

David Rosenthal · 1:06:30

“every driver who signs up for the service, we're gonna make them put a big fuzzy pink mustache on their cars.”

David Rosenthal · 1:07:30
#growth hacking#marketing#Lyft launch