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19 June 2022

The Playbook: Lessons from 200+ Company Stories

9Frameworks
10Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 1

Hot Take43:30

Startups are not lottery tickets, and venture is a multi-turn game

Ho Nam at Altos Ventures supplies the corollary to treating early-stage bets as options: it is sterile and rather awful to describe someone's life's work as buying an option. These may be options on your side of the table, but the founders are real people with families, bank accounts and employees. The other structural difference from public-market investing is that venture is a multi-turn game rather than a single-turn one, so how you behave when an option is clearly expiring worthless still matters. The hosts argue these two dynamics together explain a lot of Silicon Valley's culture.

  • The option framing is for pricing, not for how you treat people
  • Founders have families, employees and bank accounts riding on the outcome
  • Venture is a multi-turn game, unlike a single public-market trade
  • You never know what a failed founder does next, or who they talk to
  • Options pricing plus repeated games explains much of Silicon Valley's culture

“don't mistake startups for lottery tickets these may be options to you from an investing standpoint but these founders are real people with families and…”

44:00

“you don't know what those founders are going to go do next you don't know who their friends are you don't know who they're going…”

44:30
#venture-capital#ethics#reputation#founder-relations

Explainer· 2

Explainer12:00

Every exponential looks like nothing happened, then everything happened

Plotting transistor counts on a log axis shows a clean 10x every seven years or so, from the Intel 386 through the Pentium 4, Core 2 Duo, the iPhone's A7 and the Apple M1. Plot the same data linearly and progress is impossible to observe: it looks like nothing happened and then everything happened at once. The hosts point out that this illusion holds at every point on the curve, so you always feel you are standing at the crazy top of the chart, and that in ten years the M1 will look like nothing at all.

  • Transistor counts roughly double every 18-24 months, which compounds to about 10x every seven years
  • On a linear axis the same data appears flat until the final moment
  • The illusion recurs at every point, so you always feel you are at the peak
  • The M1 will look like nothing in ten years, exactly as the Pentium 4 does now

“if you look at it in linear and not log scale it looks like this it's way too difficult to actually observe any progress and…”

12:30

“because of how exponential growth works you basically feel like you're always at this crazy top and all this progress just happened”

13:00
#moores-law#exponential-growth#data-visualisation#semiconductors
Explainer56:30

Tech went from 3 to 8 of the world's ten most valuable companies

In 1997 three of the world's ten most valuable companies were technology companies; today it is eight, and they are far more valuable in absolute terms than their predecessors. The hosts find it counterintuitive that the internet, which began as a decentralised network of university servers, ended up massively concentrating returns to scale for the platforms underneath everyday life. The same force ran in the other direction too, making the long tail viable: instead of thirty mid-sized US retailers there is Amazon plus roughly two million Shopify merchants and over thirty million Amazon sellers.

  • Tech went from 3 of the top 10 most valuable companies in 1997 to 8 today
  • The internet started decentralised and ended up concentrating returns to scale
  • The mid-sized retailer largely disappeared
  • Platformification made the long tail viable at the same time
  • Roughly 2 million Shopify merchants and over 30 million Amazon sellers

“there were three companies in the uh uh top 10 in the world that were technology companies today it's eight of the top ten”

57:00

“it also enabled the viability of the long tail”

57:30
#platforms#long-tail#market-structure#internet

Story· 3

Story08:30

Sony was founded in the worst possible time and place

The hosts open the talk with Akio Morita and Masaru Ibuka founding Sony in Japan in 1946, arguing there may be no worse moment in recent history to start an innovative technology firm. There was no technology left after the war, no market because the military customer had ceased to exist, and no consumers: GDP per capita was $17, not $17,000. Roughly 48% of Tokyo was homeless. They started a consumer electronics company anyway, and their first product was a wooden rice cooker.

  • Sony was founded in Japan in 1946, immediately after the war
  • Japanese GDP per capita that year was $17, so there was effectively no consumer market
  • Around 48% of Tokyo's population had lost their homes
  • The first product was a wooden rice cooker
  • The hosts use it to argue optimism is the rational stance even at the bleakest moment

“the gdp per capita in japan in 1946 was 17 not 17 000 it was 17 so there was no market there was no technology”

10:00

“even if things are at their bleakest it's rational to be an optimist”

11:00
#sony#founding-stories#optimism#adversity
Story45:30

Bezos pitched AWS at YC Startup School and Airbnb was in the room

In 2008, just after AWS launched, Jeff Bezos spoke at Y Combinator's Startup School and used it as a marketing opportunity to persuade startups to build on AWS rather than roll their own infrastructure. The hosts argue the strategy worked ludicrously well, buying Amazon roughly a five-year lead in cloud by putting people on planes from Seattle to evangelise to tiny startups. In that same room sat the three Airbnb founders, who had not yet built the company, and it was that event that made them decide to apply to YC that year.

  • Bezos spoke at the 2008 YC Startup School right after AWS launched
  • The pitch was to build on AWS rather than roll your own infrastructure
  • The evangelism campaign bought AWS roughly a five-year lead in cloud
  • Airbnb's three founders were in the audience before the company existed
  • That talk is why they applied to Y Combinator that year

“this strategy worked ludicrously well like aws got probably a five-year lead on cloud”

46:30

“a startup that had not even been built yet was airbnb the three airbnb founders were at that yc startup school and that's why they…”

47:00
#aws#y-combinator#airbnb#go-to-market
Story54:30

Seven years to a quarter-million subscribers by being weird on the internet

The internet punishes anyone in the middle but simultaneously makes very deep niches viable, producing a barbell. Keep your cost structure low, stay narrowly focused, and you can aggregate everyone in the world who is weird about your particular niche, in Acquired's case people who want three-hour business technology podcasts. The hosts stress this does not happen overnight: it took seven years to reach a quarter of a million subscribers. What makes it work is being repeatedly loud and specific about the value proposition until enough time, content and distribution let people find their way.

  • The internet creates a barbell: global scale at one end, deep niches at the other
  • Low cost structure plus narrow focus lets you aggregate a global niche audience
  • Acquired took seven years to reach a quarter of a million subscribers
  • Repeated, specific messaging is what makes the audience assemble
  • The hosts are glad they never tried to be a mid-scale media company

“the internet while being extremely punishing to the middle also enables these deep niches to form”

54:30

“it's taken seven years for us to get to quarter million subscribers”

55:00
#niche#media#audience-building#patience

Q&A· 1

Q&A05:00

Why a bear market is better for seed teams than for mid-stage companies

Asked what advice he had for founders, given Solana was started in the middle of the last crypto winter, the answer draws a sharp line between company stages. Bear markets hurt mid-stage companies because revenue shrinks, but they favour small engineering teams living on ramen, because larger competitors are forced to prioritise and take less risk. Solana's own path backs it up: a first seed round of a little over $3 million, a $13 million follow-on where much of the value was wiped out before they found a custodian, and all told less than $10 million to mainnet, while competitors raised $100 million rounds on a white paper.

  • Bear markets shrink revenue for mid-stage companies but barely touch a small pre-revenue team
  • Bigger competitors are forced to prioritise and take less risk, which opens space
  • Solana reached mainnet on less than $10 million total
  • Rival projects had raised $100 million rounds on a white paper alone

“bear markets are hard for like mid-stage companies because they see their like revenues and everything else shrink but i think they're actually great for…”

05:00

“we actually had a lot of competitors that raised 100 million rounds like with on a white paper right before we got like a little…”

05:30
#fundraising#bear-market#crypto#seed-stage

Takeaway· 3

Takeaway36:00

It's never too late: Morris Chang founded TSMC at 56

The lesson carries two meanings. Marc Andreessen arrived in Silicon Valley in 1994 convinced he had missed the whole thing, which was completely wrong: he missed the PC wave and was exactly on time for the internet one, because each 10x in computing creates a new paradigm. The second meaning is about age. Morris Chang founded TSMC at 56, and it is now around the eleventh most valuable company in the world. The hosts add that young founders are the historical blip, not the norm: 1960s and 70s venture funded veterans in their fifties starting their sixth chip company.

  • Andreessen thought in 1994 that Silicon Valley was over and he had arrived too late
  • He had missed the PC wave and was perfectly timed for the internet wave
  • Every 10x in computing opens a new market and a new paradigm
  • Morris Chang founded TSMC at 56; it is now roughly the 11th most valuable company in the world
  • Very young founders are a recent blip driven by cheap cloud startup costs

“i came out here in 1994 to silicon valley and the valley was in hibernation my big feeling was i just missed it i missed…”

36:30

“it's just a mindset like you have to be willing to dive in and do it and you can do it at 56 years old…”

38:30
#timing#technology-waves#tsmc#founder-age
Takeaway1:04:00

Treating the audience like they're smart cost growth and won the right listeners

The hosts describe their own obsession with treating the audience as intelligent, and concede it was not the fastest path to growth. Conventional advice said episodes should be half an hour and drop every single week to maintain cadence, and they ignored all of it. Instead they chose to be weird on the internet about something and be unabashed about it. The result is that they ended up with exactly the listeners they wanted and the community they wanted to spend time with, because the strategy self-selected the audience.

  • Standard podcast advice was 30-minute episodes on a weekly cadence
  • They deliberately rejected it in favour of depth
  • The choice was explicitly not the fastest path to growth
  • The payoff was ending up with exactly the listeners and community they wanted

“we're obsessed with this idea of treating our audience like they're smart and this wasn't the fastest path to growth”

1:04:30

“we ended up with exactly the listeners that we wanted and the people that we want to spend time with”

1:05:00
#audience#content-strategy#positioning#podcasting
Takeaway1:05:30

Joy is the advantage you can't fake and competitors can't copy

The final lesson from seven years of Acquired is to find something you genuinely enjoy doing where your competitors experience it as work. Two mechanisms follow. You will out-run, out-last and out-work people for whom it is a job, a point the hosts attribute to Bill Gurley's Running Down the Dream talk. And evangelising, growing and marketing anything is far easier when you visibly have joy in doing it, because joy is not something you can really fake.

  • Find the thing that is fun for you and work for everyone else
  • You will run farther, longer and faster than people doing a job
  • Marketing and evangelism get much easier when the joy is real
  • Joy cannot be faked, which is what makes it defensible
  • The hosts point to Bill Gurley's Running Down the Dream talk on the same theme

“if you can find something that you can do with your business with your life where you have genuinely have fun doing it and for…”

1:05:30

“it's so much easier to evangelize and grow and market and have people attracted to whatever it is you're doing if you genuinely have joy…”

1:06:00
#motivation#durability#founder-fit#marketing