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29 March 2016

Writely (Google Docs)

3Frameworks
11Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 2

Hot Take18:30

Google Docs Was a Moonshot Before Google Had Moonshots

In 2006, Google was not yet publicly associated with self-driving cars, internet balloons, and a broad portfolio of moonshots. Productivity software may therefore have represented an early attempt to build a second enormous business, even if it later looked modest beside Alphabet's more ambitious bets.

  • Google Docs predated many of Google's famous moonshots
  • Microsoft's productivity profits made the category look attractive
  • The suite may have been intended as a second large business
  • Google might not enter the same market if starting from today's position

“So maybe this felt like a possible big bet to them for the future of their company”

Ben Gilbert · 19:00

“I'm not sure Google would go into this space starting today.”

Ben Gilbert · 19:30
#moonshots#google strategy#alphabet#big bets
Hot Take39:00

Why the Hosts Gave Google Docs Only a C and B-Minus

The acquisitions were inexpensive, produced a popular suite, and supported a viable business, but the hosts judged them against Google's scale and strategic alternatives. Ben assigned a C because productivity never became a huge second business, while David moved down to a B-minus after considering the dilution of corporate attention.

  • The acquired companies were inexpensive
  • Google Apps appeared profitable or self-sustaining
  • The business did not become large by Google standards
  • The hosts considered organizational distraction a major hidden cost
  • Final grades were C and B-minus

“it's not a Google scale business. It's not a huge business.”

Ben Gilbert · 41:00

“I'm gonna go B minus.”

David Rosenthal · 43:00
#acquisition grade#google docs#opportunity cost#strategy

Explainer· 3

Explainer04:00

How Five Small Acquisitions Became Google Docs

Google's browser productivity suite emerged from several small acquisitions rather than one finished product. Upstartle supplied Writely, 2Web Technologies contributed spreadsheet technology, and Tonic Systems and Zenter helped create browser presentations, with Google integrating and expanding the pieces internally.

  • Upstartle built Writely as collaborative browser-based document editing
  • Google reportedly acquired Writely for roughly $10 million
  • 2Web Technologies contributed technology that preceded Google Spreadsheets
  • Tonic Systems and Zenter supplied presentation back-end and front-end work
  • Google released the combined suite rapidly between 2006 and 2007

“And so they founded a company that they called uh Upstartle.”

David Rosenthal · 04:00

“September 2007, presentations was launched, and finally there is now a full suite of Microsoft Office esque productivity software in the cloud.”

David Rosenthal · 07:00
#google docs#writely#acquisitions#productivity
Explainer24:30

The Three Layers of the Cloud and Where Each Giant Started

The discussion separates cloud services into infrastructure, platform, and software layers. Amazon, Google, and Microsoft entered from different positions, raising the strategic question of whether a cloud leader must control the entire stack or can dominate through one layer.

  • Infrastructure as a service supplies compute and foundational resources
  • Platform as a service provides an application-building environment
  • Software as a service delivers finished applications
  • Amazon began with infrastructure, Google with App Engine, and Microsoft with software
  • AWS showed that leadership did not require a dominant productivity suite

“you kind of have these three layers infrastructure as a service, platform as a service, and then software as a service.”

Ben Gilbert · 24:30

“They started in different places. Amazon kind of with infrastructure, Microsoft with all the way up with with software, and Google with originally uh Google…”

Ben Gilbert · 25:00
#cloud computing#aws#azure#google cloud
Explainer26:30

AWS Won Early by Offering Less Abstraction and More Choice

Early Google App Engine imposed proprietary storage and language constraints, while AWS stayed closer to the familiar experience of operating a server. That flexibility attracted a wider range of companies and workloads, allowing Amazon to collect infrastructure revenue even from productivity companies such as Dropbox.

  • Google App Engine constrained storage choices and initially required Python
  • AWS offered a lower abstraction closer to running a server
  • The two services were not directly interchangeable
  • AWS supported a broader variety of workloads
  • Dropbox paid Amazon for infrastructure during much of its growth

“with Google Google App Engine you were locking yourself into like Google's proprietary data storage and you had to use Python.”

Ben Gilbert · 26:30

“Amazon it looks like gives me just one level of abstraction above running my own server, which I think is what I want.”

Ben Gilbert · 27:00
#aws#google app engine#cloud infrastructure#platforms

Story· 2

Story09:00

The Mythical G Drive Arrived Five Years After Dropbox

Rumors of a Dropbox-killing G Drive circulated for years, but Google Drive did not launch until 2012. The delay prompts a counterfactual about whether acquiring Dropbox or Box alongside Google's productivity startups could have created a stronger integrated cloud suite.

  • Dropbox was founded in June 2007
  • Google Drive did not launch until 2012
  • G Drive was repeatedly rumored as a Dropbox killer
  • Google might have accelerated storage through an acquisition

“It was the Dropbox Killer. It was the Dropbox Killer, and it didn't launch until 2012.”

Ben Gilbert · 09:30

“how might history have been different if Google had decided that they would accelerate their drive efforts by acquiring Dropbox or Box at the same…”

David Rosenthal · 09:30
#google drive#dropbox#cloud storage#counterfactual
Story29:30

How Microsoft Recovered From a Weak Cloud-Productivity Start

Google Apps initially held a substantial cloud-productivity lead, while Microsoft's early browser applications lagged badly. Microsoft then improved Office 365, strengthened native clients through building and acquisitions, and added credible real-time collaboration, eventually moving ahead in reported market share.

  • Google Apps reportedly led Microsoft's cloud offering 16% to 8%
  • A later report put Office 365 ahead 25% to 23%
  • Microsoft's early Office web applications compared poorly with Google Docs
  • Native applications and enterprise distribution remained Microsoft strengths
  • Microsoft made its collaboration story credible enough for enterprise buyers

“about six months ago, Office 365 had jumped ahead of Google apps, 25% versus 23%.”

Ben Gilbert · 29:30

“It's the wrong battleground. It's the wrong battleground.”

David Rosenthal · 31:00
#office 365#microsoft#google apps#enterprise

Q&A· 2

Q&A15:00

Why Did an Advertising Company Enter Productivity Software?

The hosts ask whether productivity software ever belonged inside Google's strategy. One explanation is that Google saw search as the web's equivalent of Windows and sought an Office-like second pillar through browser-based productivity applications.

  • Google was searching for a major business beyond advertising
  • Microsoft offered a model with two powerful pillars: Windows and Office
  • Google could view search as the operating system of the web
  • Browser productivity appeared to be the complementary business

“do you think that Google should have gotten into productivity at all?”

Ben Gilbert · 15:00

“What is the productivity on the web?”

David Rosenthal · 20:30
#google strategy#productivity#advertising#microsoft
Q&A35:30

Could an Independent Writely Have Become the Next Microsoft?

The hosts imagine Writely remaining independent and becoming a dedicated productivity challenger rather than a Google product. They compare that possibility with Box and Dropbox, including a hypothetical combination of collaborative editing and cloud storage, but remain skeptical that such a company would reach Microsoft or Google scale.

  • Independent Writely might have pursued productivity with stronger commitment
  • Storage could have become an adjacent product or acquisition path
  • Dropbox buying Upstartle could have resembled OneDrive plus Word Online
  • Box and Dropbox did not yet appear likely to reach platform-giant scale

“had that been an independent company launched publicly, and let's say they'd built Google Docs, um, what would that look like?”

David Rosenthal · 35:30

“perhaps what happens is Dropbox buys upstartle, and then you have a a true, you know, the Microsoft uh equivalent of OneDrive and Word online.”

David Rosenthal · 38:00
#writely#dropbox#counterfactual#startups

Takeaway· 2

Takeaway08:00

Google Bought Speed, Talent, and Browser Technology for About $50 Million

The hosts characterize Google's productivity push as a classic buy-versus-build case. Several inexpensive acquisitions gave Google experimental Ajax technology, experienced teams, and a much faster path to a complete browser suite, while substantial product development still happened internally.

  • The acquired applications were initially bare-bones
  • The deals were rumored to cost about $10 million each
  • Google gained teams already experienced with emerging browser technology
  • Acquisitions compressed time-to-market for an entirely new product line

“I mean, I think that um dropping, let's say, fifty million dollars shortcutted their time to market dramatically and put all that right brainhouse brain…”

Ben Gilbert · 11:30

“they wanted to take a typically Google bent on it and put them in the browser instead of being installed software on your PC.”

David Rosenthal · 11:00
#buy versus build#m&a#ajax#time to market
Takeaway46:00

Pixar's Creative Process Depends on Struggle

David recommends Ed Catmull's Creativity, Inc. and highlights its account of managing creative work at Pixar. Even an experienced organization cannot reduce excellent creative production to an effortless repeatable routine; recurring struggle and crisis are often part of producing something exceptional.

  • Pixar repeatedly experiences difficulty despite its experience
  • Attempts to make creativity effortless can weaken the result
  • Startups also oscillate between progress and existential challenges
  • External success often conceals daily internal volatility

“But if you don't have that struggle, you know, you don't get something great.”

David Rosenthal · 47:30

“inside, like it's up and down every single day.”

David Rosenthal · 48:00
#creativity#pixar#startups#management